Welcome to Atoz Naturals (www.atoznaturals.in), operated by A to Z Hair and Skin Care, a company registered under the laws of India. Your privacy is important to us, and we are committed to protecting your personal information.

By using our website, you agree to the terms in this Privacy Policy and consent to the collection, use, and sharing of your data as described below.

1. Who We Are

This website is operated by A to Z Hair and Skin Care (referred to as "Atoz Naturals", "we", "us", or "our"). If you have questions or concerns, you can contact us at:

Email: customer@atoznaturals.in
Address: 2804, near perfect computer education, sector 3, faridabad, haryana, 121004

2. What Information We Collect

We collect information when you browse, register, purchase, or contact us. This may include:

• Identity Information: Name, email, phone number, date of birth.
• Contact Details: Address, email, mobile number.
• Order & Payment Info: Billing details, order history, payment method (securely handled by our payment partners).
• Browsing Data: IP address, browser type, device info, location, pages visited, and wishlist/cart activity.
• Cookies: Small files stored on your device to enhance your experience. You can control cookie settings in your browser.

3. Why We Collect Your Data

We use your data to:

• Process and deliver your orders
• Respond to your queries and provide customer support
• Improve our website and services
• Send you updates, order status, and offers via email, SMS, or social media
• Prevent fraud and ensure website security
• Comply with legal obligations

4. How We Protect Your Information

We use advanced security measures to protect your data from unauthorized access, misuse, or disclosure. Only authorized staff and trusted partners handle your personal information.

5. Who We Share Your Data With

We may share your data with:

• Service Providers: Like delivery partners, payment gateways, and email providers.
• Marketing Partners: Only with your consent for offers and promotions.
• Legal Authorities: If required by law, court order, or government request.
• Business Transfers: If we merge, sell, or transfer part of our business, your data may be transferred as part of the deal.

6. International Data Transfer

Sometimes, your data may be transferred to servers or partners outside India. We ensure that your information remains protected no matter where it is processed.

7. How Long We Keep Your Data

We keep your data only as long as needed—for example, to fulfill your order or as required by law. When we no longer need it, we delete or anonymize it securely.

8. Your Rights

You have the right to:

• Access or update your personal data
• Request deletion of your data
• Withdraw consent for marketing at any time
• Nominate someone to manage your data in case of death or incapacity
• File a complaint or concern regarding data processing

To exercise your rights, contact us at: customer@atoznaturals.in

9. Policy Updates

We may update this Privacy Policy to reflect changes in our services, legal requirements, or practices. Please review it regularly. We’ll notify you on the website if we make major updates.

If you have questions, feel free to reach out anytime at customer@atoznaturals.in. Your trust matters to us.